TOS v1.1 edited July 6th, 2020
"we", "us":refers to Rocketpot
The website:refers to Rocketpot.io
Game:a casino game or other real money game made available throughout the website
1 BTC:is the equivalent of one bitcoin, which is the equivalent of one thousand mBTC (millibitcoins)
1.1. The Terms and Conditions( T&C) are an agreement between Rocketpot and You for the use of rocketpot.io (Rocketpot, Website) by You, the Player.
1.2. Rocketpot is owned and operated by Danneskjold Ventures B.V., under the registration number 1668/JAZ and established laws of Curacao to provide online gaming.
1.3. These T&C are applied when you click 'I Accept Terms And Conditions' and register. By registering, you acknowledge to Rocketpot that you have read and accepted the T&C and that you are at least 18 years old. Using any part of the Website after logging in signifies that you agree to the T&C.
1.4. You must read these T&C before registering and clicking on the 'I Accept Terms And Conditions' checkbox. Not agreeing with these T&C at any time prohibits your use of Rocketpot.
1.5. You understand and agree that Rocketpot has the right to modify and/or amend their T & C at any time and it is your duty to familiarize yourself with the changes.
2. Player Eligibility for using Rocketpoot
2.1. You may use Rocketpot only if all the following conditions are met:
2.1.1. You are at least 18 years old and have reached the minimum legal age required in the jurisdiction where You are residing for online gaming
2.1.2. You are in full capacity and do not have any limitations in entering a legally binding agreement with us
2.1.3. Only you have access to your account, and neither do you allow another person to play on your behalf, nor do you yourself play on the behalf of any one else
2.1.4. You do not have a diagnosis or are classified as a Problem Gambler/ Compulsive gambler.
2.1.5. You are not a politically exposed person, or related to a politically exposed person
2.1.6. It is legal for You to place bets, play casino, and play live games with cryptocurrency in accordance with the laws in Your jurisdiction of residence.
2.1.7. You understand there is a risk of losing money that is deposited into your member account and you accept full responsibility if such loss occurs
2.1.8. You understand it is your responsibility not to breach any laws by using Rocketpot. Therefore you are required to inquire regarding local regulations on gambling laws prior to making any bets.
2.1.9. You certify that any cryptocurrency that you deposit has been lawfully obtained
2.1.10. You agree to use only one account and will not register more accounts with us
2.1.11. You are NOT a resident of a restricted jurisdiction such as : Australia, the United States and its territories, Aruba, Bonaire, Belize, Curaçao, Netherlands, France, Saba, St Martin, or the Dutch West Indies.
220.127.116.11. If you breach the restricted countries policy set out by clause 3 the casino can not guarantee the successful withdrawal of your deposit or any winnings.
18.104.22.168. By registering you confirm that you are not using a third party software to bypass our restrictions for jurisdictions that are banned or for any other reason
3. Restricted Countries and their Territories Policy
3.1. You may not use Rocketpot if you are a resident of The United States and its territories, Aruba, Bonaire, Belize, Saba, St Martin, Netherlands, France, Dutch West Indies, Curacao or other countries in which laws and regulations forbid online gambling.
4. Registering for a Rocketpot account
4.1. In order to place any wagers on Rocketpot, you must confirm your eligibility and register to open an account
4.2. By registering you certify and understand that gambling is addictive and that you will be using real money in the form of cryptocurrency to play. You also acknowledge that cryptocurrency has a volatile value meaning its exchange value can change dramatically over time.
4.3. All required information must be entered truthfully during the registration, most importantly a valid and functioning email where you can be reached; Entering an invalid email address will make it impossible to reset your password or withdraw any funds. This also applies if you register through Google, Facebook or any other third party login/authentication service. It is Your responsibility to make sure that the information used at the time of registration is true, correct and complete.
4.4. During registration, You will choose Your email and password. It is Your responsibility to keep your login details secret. It is also advised to create a unique password that you do not use on other personal accounts. Rocketpot is not to be held responsible for any misuse of Your Account by anyone if you have disclosed Your account information, whether accidental or intentional, whether passive or active, to a third party.
4.5. You may only register one user per one I.P address
4.5.1. Multiple Player accounts are not allowed, and will lead to the termination of such accounts
4.5.2. Rocketpot reserves the right to hold any winnings or bonuses obtained while any duplicate accounts exist. It is your responsibility to inform us to contact us immediately in the event you create a duplicate account. If you fail to do your account will be blocked and you may risk having all winnings frozen.
5. Closing your account
5.1. You or Rocketpot may choose to close your account
5.1.1. You can close Your Account by emailing [email protected] If the reason for closure is due to gambling addiction, or the possibility of it, you must state so in your request for closing your account. Once your account has been closed Rocketpot will return any account balance minus withdrawal fees, using a method of Rocketpot's choice and in a time frame of our discretion.
5.1.2. Rocketpot reserves the right to close Your Account at any given time, without providing reason. By doing so your account balance, minus withdrawal fees will be refunded to you.
6. Your Account
6.1. You are limited to having only one Account. Opening more than one Account at Rocketpot may result in blocking or suspension of all Your User Accounts and any balance credited to your accounts will be frozen.
6.2. If you find out that you have more than one Account you must email and notify us immediately at [email protected] If you don't notify us we might block Your Account.
6.3. You must inform us by email to [email protected] as soon as you see any errors in Your Account regarding any bets you have placed. We may rollback any bets with any such an error.
6.4. You must enter a valid email address and all mandatory fields during registration. Failure to supply a valid email address will render withdrawals and recovery of your passwords impossible. It's Your responsibility to make sure that the information provided during registration is correct, true and complete.
6.5. We may carry out Know Your Customer (KYC) procedures and Your Account may be temporarily closed or blocked if Rocketpot determine that information you have supplied is misleading or false.
6.6. During registration, you have to choose an email, username and a password for Your Account. The username may not be offensive or disruptive. It's Your responsibility to make sure that Your login information is kept secret, securely, and are not disclosed to anyone. Rocketpot is not responsible or liable for any misuse of Your Account due to Your disclosure.
7. Accepted Currencies
7.1. Rocketpot only accepts bitcoin for deposit and withdraw
7.1.1. Games that use other form of payment will not be playable
8. Taxes and Fees
8.1. You acknowledge that winnings are subject to taxes. You acknowledge you are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
9. Promotions and Bonuses
9.1. Rocketpot may credit a player's account with a 'bonus'. The most uptodate terms on Bonus conditions can be found on the Bonus page.
9.2. Certain country restrictions may not allow you to be eligible for a bonus. Rocketpot may cancel any bonus or promotion if we have reason to believe that the bonus is being abused or has been set up incorrectly. If the bonus has already been credited, we may decline the withdrawal request and deduct the bonus amount from Your balance. Rocketpot determines if a bonus has been set up incorrectly.
9.3. All Rocketpot offers are for recreational only players and Rocketpot may limit the eligibility of customers to participate in any promotions.
9.4. If any terms of the promotion or bonus offer is breached, or if there are a series of deposits or bets by a player or group of players, enhanced payments, free or risk free bets results in outcome independent profits, whether as a group or individually, Rocketpot may reclaim the bonus at their discretion, void any bet funded in any part by the bonus or void the bonus or risk free bets. Rocketpot reserves the right to charge the User Account the value of the bonus, risk free bet or free bet bonus to make up for administrative costs. Rocketpot may ask any User to provide documentation to be satisfied as to the User's identity before giving out any bonus, free or risk free offer to the User's account balance.
9.5. Rocketpot may amend, reclaim, refuse or cancel any promotion at any time at its own discretion.
9.6. You acknowledge that separate and additional T&Cs exist for special offers, promotions and bonuses. These T&Cs are available in the content pages of Rocketpot, or have been emailed to you. If there is a discrepancy between the Rocketpot General Terms of Service and provisions of promotions and bonuses, the provisions of the promotions and bonuses will prevail.
9.7. Bonuses can only be used once per person, User Account, household, family, email address, address and IP addresses. Rocketpot may close Your Account and return any deposits to you if any evidence of abuse or fraud is found.
9.8. Promotions and bonuses may have withdrawal restrictions attached to them and/or additional requirements. Bonus terms will be published with the promotion. Making a withdrawal before any wagering requirements are met, will make the full bonus amount and any winnings from the bonus be deducted from Your Account.
10. Deposits Into Your Account
10.1. The only currency accepted is Bitcoin (BTC)
10.2. The minimum deposit is 1mBTC (0.001BTC), any deposit below that will not be accounted for, and therefore lost.
10.3. Rocketpot only accepts payments directly from your personal crypto-wallet funds.
10.4. Deposits into your Account are made by transferring Bitcoin from your personal wallet to your Personal Deposit Address.
10.5. Deposited amounts are made available on Your Account after one blockchain confirmation of the transaction.
10.6. We may implement procedures to confirm your identity before deposits are credited into your Account.
10.7. If requested to send us documents, it's Your responsibility to send us documents that are genuine. Any faked or misleading documents may result in closure of Your Account and return of unused deposited funds.
10.8. Deposited cryptocurrency must originate from the player's personal wallet.
10.9. In the event funds are deposited from any other wallet Rocketpot reserves the right to decline such funds and to return it to the original wallet holder without notice to the player.
11. Withdraws from your account
11.1. You can only withdraw in the cryptocurrency that you have deposited, and into your personal wallet that you have registered with as you deposited.
11.2. You can only withdraw once you have wagered three (3) times the deposited amount.
11.3. Rocketpot.io will process all requests within 24 hours.
11.4. Once processed, withdrawals will be provided up to seven days after KYC is verified and your account approved.
11.5. Withdraw limits are renewed every 7 day period, during which the minimum withdrawal of cryptocurrency is equivalent to 20 euros, the maximum is 1000 euros. Each withdrawal is subject to a blockchain fee determined by the provider.
11.6. When withdrawing from the Rocketpot crash game Rocketpot.io has the right to refuse withdraws when deposit to bet ratio suggest misuse, defined as an odds of less than 1.1.
11.7. If Your Account is erroneously credited with winnings, the amount will be subtracted from your Account. If the balance was already withdrawn prior to us noticing the error, or you, this amount is then considered debt you owe to us. If Your Account is incorrectly credited, you have to let us know immediately by sending an email to [email protected]
11.8. Rocketpot may carry out arbitrary verification procedures before sending out pay-outs. This verification may include asking for photo copies of a player's ID, passport, and requiring the customer to sign a message for an address that an early deposit was made from.
11.9. In the event you change your password, as a security reason we will require 48 hours to pass in order to grant any withdrawals. You will receive a notice on your email that a withdrawal is to be processed. Failure to report to us that this was not your activity within 48 hours will forfeit any rights to cease the withdrawal.
12. Know your Client (KYC)
12.1. All transactions are assessed as a means to stop money laundering.
12.2. You have two weeks to respond to the KYC request for verification or risk forfeiting your funds.
12.2.1. All reasonable efforts will be made to contact you including using the phone number you provided and including email address.
12.3. In the event you have falsified your personal information the withdrawal shall be refused, and you shall be notified via mail of the termination of your player account.
12.4. Rocketpot reserves the right to request additional KYC procedures for any withdrawals over €1000 or as regulated by the gaming license.
12.5. If deposited funds are not used for wagering a higher degree of due diligence will be done prior to withdraw of funds
12.6. For accounts where we suspect the player may be attempting to use our website as a mixer a wagering requirement of five (5) times the deposit amount shall be imposed on the player
12.7. In the event you have funds in a frozen account, or one that is considered excluded please contact customer support.
12.8. Your account may be subject to closure, or frozen funds If a state authority, a legal entity, or a request by the Prevention of Money laundering act is filed to Rocketpot
12.9. The company reserves the right to participate in strict KYC measures and checks in order to prevent misuse of the website.
13. Fraud and Misuse Prevention Policy
13.1. Rocketpot reserves the right to retain deposits if there is reasonable suspicion of manipulation of the system.
13.2. We may require additional verification if we are suspecting that transactions are in any way fraudulent.
13.3. By using Rocketpot, You warrant that:
13.3.1. You use Rocketpot on your own behalf and using Your one and only Rocketpot account
13.3.2. You use Rocketpot non-professionally and strictly for entertainment and recreational reasons only;
14. Dormant Account
14.1. An account in which a player has not wagered or had a transaction processed for three (3) consecutive months is classified as inactive.
14.2. An inactive account is subject to an admin fee of 15% of the account balance every month. This is deductible to your account as long the balance is positive or in the event the account is reactivated.
15. Account Expiry, after Dormancy
15.1. Once you enter dormancy, if your account persits in such a state where there has been no wager or transaction for over twelve (12) consecutive months after the day its declared dormant it will be considered expired. Once your account is expired we will then contact you regarding your balance on your account and inform you to withdraw. If you do not do so within the time allotted in the email Rocketpot will retain the balance as a fee.
16. Deposit limit and Self exclusion
16.1. It is technically impossible to stop deposits to specific crypto-currency addresses, and it is therefore impossible for us to limit user deposits.
16.2. If you wish to ban your account or IP number from Rocketpot, please contact us at [email protected]
17. Responsible Gambling
17.1. Rocketpot is intended for entertainment purposes only. Please note that gaming is not a source of income.
17.2. If you notice that you are spending more than you can afford, or that gaming interferes with your life, you should contact us for self exclusion and seek additional support from external organizations
17.2.1. Contact [email protected] to inform us of your decision to self exclude so that we may block your access and ensure you do not receive any promotional material from us
17.2.2. For external assistance please reach out to: Gambling Anonymous, GamCare, and/or Gambling Therapy
18. Limitation of Liability
18.1. The game and website are provided without warranty. You use the rocketpot.io and play the game at your own risk. We, our employees, directors and partners:
18.1.1. Shall not be liable for any expenses, loss, costs or damages arising from using the Rocketpot Website.
18.1.2. Do not warrant that the Website and software will be accessible without interruptions
18.1.3. Do not warrant that the Website and software are error free;
18.1.4. Do not warrant that the Rocketpot Website and software are fit for their purpose;
18.2. You confirm that if there is an error in the Game, any bets made when the game is malfunctioning shall be void. Balance or winnings obtained from a malfunction of the service, and any subsequent bets with said funds shall be voided.
18.3. You agree to hold harmless our employees, directors, service providers and partners for any expenses, costs, losses, claims, damages and liabilities that may arise from using the Website.
18.4. Rocketpot's maximum liability regarding Your use of the Website will not be greater than the equivalent of €100.
19.1. If you have any complaints you please contact our support via email to [email protected]
19.2. If the outcome of a wager is disputed, you agree that the server logs are the final authority when determining the validity of any claim.
19.3. If there's a disagreement between the result seen on your screen and the game server logs, results on the game server will prevail. You agree that server records are the final authority determining any wager's outcome.
19.4. When we wish to contact you regarding such a dispute, we will do so by using your email supplied.
19.5. The presiding law in the event of a court dispute shall be Curacao
20. General Wagering Rules
20.1.1. Bets may only be placed over the internet.
20.1.2. Bets may be placed only by a properly registered and logged in account holder.
20.1.3. Bets may only be placed if you have enough balance in Your Account.
20.1.4. Any bets will be subjugated by the T&Cs that were available when the bet was accepted.
20.1.5. Rocketpot may adjust any bet payout to a Rocketpot account if it is later determined by Rocketpot that the payout has derived from an error.
20.1.6. A bet that has been accepted and placed cannot be withdrawn, amended or canceled by the player.
20.1.7. The list of Your bets, their details, and status are available for you to view on the Rocketpot website.
20.1.8. When placing a bet, you confirm that you have understood and read in full all of these T&Cs.
20.1.9. Rocketpot manages Your User Account, calculates the available balance, the amount of winnings and the betting on the house balance. Unless later proven erroneous, these amounts are considered accurate and final.
20.1.10. You are solely responsible for the bets placed by your account.
20.1.11. When a game round's final result is confirmed, winnings are added to Your Account balance.
21. Cancelled and erroneous game rounds
21.1. Rocketpot is not to be held liable for any lag, server disruptions, downtime or any technical disruption to the game. Refunds may be given out only if the Rocketpot management chooses to do so.
21.2. Rocketpot shall not be liable for damages or losses that are deemed to or are alleged to have happened in connection with Rocketpot; including without limitation, interruptions or delays in transmission or operation, corruption or loss of data, any misuse of Rocketpot, communication failure or any errors in the website content.
21.3. If there is a system malfunction, all bets and bonuses are void.
22.1. Rocketpot.io reserves the right to void in full or partially any wager, would we deem that any of the circumstances listed below have occurred:
22.1.1. You and or any person associated with you are directly or indirectly avoiding the rules of rocketpot.io,
22.1.2. You, or any person or persons associated with you may directly or indirectly influence the outcome of an event, to obtain an unlawful advantage,
22.1.3. Bets have been placed that should not have been processed if Rocketpot was not having technical problems,
22.1.4. Due to any kind of error, such as a mistake, typo, misprint, force majeure, technical error or any other reason, wagers have been erroneously accepted and/or placed due to this or any other error.
22.2. If a bet is completed or a payment is made by Rocketpot in error, Rocketpot reserves the right to retroactively cancel or correct bets containing the error by re-settling all the bets at the correct spreads/terms/prices time of the bet.
22.3. If You become aware of errors in Rocketpot, You agree to not take advantage of them. You also agree to report any errors immediately to the Rocketpot support. We usually reward such reports with a bounty. If You fail to report such errors, Rocketpot has the right to compensation of any costs related to any error(s).
22.4. If a game round is started but is later miscarried, Rocketpot will refund the bet amount to the User Account.
22.5. Rocketpot.io may limit or reject wagers. You are not allowed to bet an amount greater than Your Account balance. Wins are credited to the user's personal Account.
23. Game Availability
23.1. In addition to restricted territories, certain Jurisdictions are banned by certain game providers, as per their policy. Accessibility to some games is subject to change at the game providers discretion without notice.
24. Live Chat
24.1. Your use of the chat facility should be only for recreational and socialising purposes. We may provide live chat that is moderated. We may review, moderate and keep a record of all messages made in the chat.
24.2. The Live Chat is only for communication between you as a player and us and may not be redistributed or copied in any way.
24.3. Rude and/or obscene chat messages in Rocketpot's chat system or in Your Account name are not allowed.
24.4. We may remove the chat functionality and/or terminate your Account if you:
24.4.1. use the chat to engage in unlawful conduct or if You encourage conduct we deem seriously inappropriate.
24.4.2. make any statements or comments that are grossly offensive or sexually explicit, including racism, bigotry, profanity or hatred;
24.4.3. make statements or messages that are defamatory, insulting or abusive;
24.4.4. use the chat to promote, advertise or otherwise mention other competing online entities;
24.4.5. make statements about Rocketpot that are malicious and/or untrue and/or damaging to Rocketpot;
25. Termination, Penalties and Breaches
25.1. You acknowledge that Rocketpot shall be the decision-maker ultimately deciding if you have violated Rocketpot’s rules or T&C in a way that results in closing your account or barring you from Rocketpot.
25.2. If You breach any of the T&C or if Rocketpot has reasonable belief to suspect that You have, rocketpot.io reserves the right to all of the following:
25.3. close or suspend your Account
25.4. return any unused deposits and withhold any winnings and retain any bonus or promotion balance in Your Account as a fee.
26. Intellectual Property Rights
26.1. The website design, graphics, text, sound, music, video, other material and source code on rocketpot.io are subject proprietary rights and copyright which are owned by us.
27. Applicable Jurisdictional Law
27.1. Before using Rocketpot, you must read the T&Cs carefully. Using any part of the Rocketpot website confirms that you consent with these T&C.
27.2. Your relationship with Rocketpot is contractual and subject exclusively to the jurisdiction courts of Curaçao in the event of any disputes or claims arising from these terms and conditions.